Placing an Order:

The best way to start the ordering process is by filling out the contact form by clicking on the “Order Now” button on the top right hand corner of this website. This form has all the information we need to provide you with the most accurate quote. You can also speak with someone directly about your custom cake by by calling us at 646-379-1017.

Notice Required for Orders:

Please be advised that we have an advance notice requirement for custom orders to ensure we can provide the time and attention to detail your order deserves. We require minimum 2-weeks notice for each custom order.

Deposit and Payments:

All orders will require a 50% deposit when booking. Your order is not considered final without a deposit. Deposits are non-refundable. Final payment on orders can be paid upon pickup or delivery.

Delivery:

Orders may be delivered depending on distance. Please contact us for more information.

Changes to orders:

No changes (flavors, designs, etc.) will be allowed on specialty cake orders to ensure we can provide to you the highest quality production. If in the event a change is allowed, it may incur additional costs.

Cake Storage:

We work hard to create a beautiful and delicious cake that will be the centerpiece of your party! After the cake is picked up or delivered, it’s your responsibility to have a safe and appropriate spot for your cake away from unnecessary heat and humidity, which can have severely adverse effects on buttercream and fondant. We recommend refrigeration for overnight storage and extended periods of time, especially in warm weather. Cakes can be brought to room temperature and displayed for a few hours in a climate-controlled room.